Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at yankieresperon@yahoo.com with your order number and photos of the item. Once your return is accepted, we'll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns should be sent to:
2747 SW 177th Ave, Miramar, FL 33029, United States

You can always contact us for any return question at yankieresperon@yahoo.com.

Damages and issues

Please inspect your order upon reception. Since our statues are handmade and shipped carefully but can be fragile, if your item arrives damaged, defective, or if you received the wrong item, contact us within 48 hours of delivery with photos of the damaged item and packaging so we can evaluate the issue and make it right with a replacement or refund.

Exceptions / non-returnable items

Custom or personalized orders cannot be returned unless they arrive damaged or defective. Sale items and gift cards are also non-returnable.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.